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Post by Hoovie on Apr 18, 2019 18:02:21 GMT
ref warranty, that is daft. the "selling agent" is irrelvent. I bought my Extended Warranty with my RAV4.2 from the dealer in Devon. I had few hundred pounds of warranty work carried out by a totally separate Toyota dealer in Scotland.
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Post by charliefarlie on Apr 18, 2019 18:50:44 GMT
it is a big expense if it were a new engine so a same day decision from them is unlikely. It took about a week for my replacement wheels to get agree on my DS5 and that is a much cheaper job. Yes, agree completely. I've got a slight battle on my hands. Staff at the Toyota dealer are like kids. I'm finding I'm having to manage them , unfortunately they now trade as Steven Eagell Toyota. Back when my warranty was offered they were Lancaster Toyota Colchester. So the warranty company say the warranty is void for this reason. They no longer exist. But... my warranty document shows I'm covered.... by Toyota. I'm even emailing / talking directly with The warranty group. The warranty group are also disputing a new engine for the sake of a head gasket. But getting the two parties to sort it out is.... Well actually i don't mind , I'm in the fold of communication so I know what's happening. Rather than be shut out. I've even involved a chap called Tim Brownsdon who is the dealer principal. Known him almost 20 years. I ain't beaten yet ! Not covered ? Complete bow larks that is.. They’re trying to fob you off Jamie. it makes no odds who sold you the warranty it’s a Toyota warranty so ANY Toyota dealer can sort it. Changing just the head gasket will lead to a failiure which means it will need doing again. Any competent Toyota service department or trained technician will tell both you and the underwriter that. This is is why I never subscribe to these conning warranties.
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Post by Rambler on Apr 18, 2019 19:11:35 GMT
Yes, agree completely. I've got a slight battle on my hands. Staff at the Toyota dealer are like kids. I'm finding I'm having to manage them , unfortunately they now trade as Steven Eagell Toyota. Back when my warranty was offered they were Lancaster Toyota Colchester. So the warranty company say the warranty is void for this reason. They no longer exist. But... my warranty document shows I'm covered.... by Toyota. I'm even emailing / talking directly with The warranty group. The warranty group are also disputing a new engine for the sake of a head gasket. But getting the two parties to sort it out is.... Well actually i don't mind , I'm in the fold of communication so I know what's happening. Rather than be shut out. I've even involved a chap called Tim Brownsdon who is the dealer principal. Known him almost 20 years. I ain't beaten yet !  Not covered ? Complete bow larks that is.. They’re trying to fob you off Jamie. it makes no odds who sold you the warranty it’s a Toyota warranty so ANY Toyota dealer can sort it.  Changing just the head gasket will lead to a failiure which means it will need doing again. Any competent Toyota service department or trained technician will tell both you and the underwriter that. This is is why I never subscribe to these conning warranties. Yup, I accept that it's Easter holidays and they've all gone home. But come next Tuesday , I'll be on the phone to Steven Eagell Toyota Colchester....again chasing them up as to " why The warranty company " are denying my claim. On my warranty document it even shows my Rav was bought for...... £10 !!! Obviously wrong and I've had to get Toyota to amend it. Apparently they couldn't find how much I paid for it? ? Really! Tell you it's like managing kids. You're right Charlie, obviously the correct way is a new engine by Toyota standards. It's getting the warranty company to see it. They don't agree. But I would think they have to go by Toyota's report as it's that or nothing. So far.... it's nothing. So I'm hoping Toyota will reply to the warranty company request for a valid reason for the claim.
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Post by Rambler on Apr 19, 2019 13:43:45 GMT
Ok....
Just out of curiosity please , at this stage - how long will the head gasket last in my Rav ? Or is it unpredictable?
It's been getting worse for 6 months , it was serviced at 44k by Toyota last December. Interestingly enough, they didn't spot the coolant splashes at the service as no note is made of it on the service sheet.
So it's probably done 4k miles Since last Oct when I first noticed it.
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Post by philip42h on Apr 19, 2019 14:34:11 GMT
Ok.... Just out of curiosity please , at this stage - how long will the head gasket last in my Rav ? Or is it unpredictable? It's been getting worse for 6 months , it was serviced at 44k by Toyota last December. Interestingly enough, they didn't spot the coolant splashes at the service as no note is made of it on the service sheet. So it's probably done 4k miles Since last Oct when I first noticed it. My penny worth ... you can't really say, as it will depend on exactly what the problem is in the first place. If this is a re-occurrence of the 'design issue' that affected production between 2006 and 2008/9 then simple replacement of the head gasket doesn't fix the problem at all - the blowing of the head gasket was just a symptom of the underlying design issue and the resolution was replacement of the engine (bores, pistons and rings) to eliminate the fault. However, that problem was "fully resolved" in 2008 and therefore "can't" affect 150 bhp engine built in 2010/11/12 ... or maybe it wasn't and it can - in which case ... But, a head gasket can fail on any engine at any time - and if that's the case you were just unlucky and a good quality repair could well last over 100k miles ... I think that what you (and we) need to know is exactly what the diagnosed fault is - and that may require investigation by Toyota (rather than just the dealer). Only then will you know what the correct resolution is.
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Post by Rambler on Apr 19, 2019 16:13:32 GMT
Ok.... Just out of curiosity please , at this stage - how long will the head gasket last in my Rav ? Or is it unpredictable? It's been getting worse for 6 months , it was serviced at 44k by Toyota last December. Interestingly enough, they didn't spot the coolant splashes at the service as no note is made of it on the service sheet. So it's probably done 4k miles Since last Oct when I first noticed it. My penny worth ... you can't really say, as it will depend on exactly what the problem is in the first place. If this is a re-occurrence of the 'design issue' that affected production between 2006 and 2008/9 then simple replacement of the head gasket doesn't fix the problem at all - the blowing of the head gasket was just a symptom of the underlying design issue and the resolution was replacement of the engine (bores, pistons and rings) to eliminate the fault. However, that problem was "fully resolved" in 2008 and therefore "can't" affect 150 bhp engine built in 2010/11/12 ... or maybe it wasn't and it can - in which case ... But, a head gasket can fail on any engine at any time - and if that's the case you were just unlucky and a good quality repair could well last over 100k miles ... I think that what you (and we) need to know is exactly what the diagnosed fault is - and that may require investigation by Toyota (rather than just the dealer). Only then will you know what the correct resolution is. Wow. Ok.... thanks Philip.
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Post by charliefarlie on Apr 19, 2019 19:35:56 GMT
Ok.... Just out of curiosity please , at this stage - how long will the head gasket last in my Rav ? Or is it unpredictable? It's been getting worse for 6 months , it was serviced at 44k by Toyota last December. Interestingly enough, they didn't spot the coolant splashes at the service as no note is made of it on the service sheet. So it's probably done 4k miles Since last Oct when I first noticed it. My penny worth ... you can't really say, as it will depend on exactly what the problem is in the first place. If this is a re-occurrence of the 'design issue' that affected production between 2006 and 2008/9 then simple replacement of the head gasket doesn't fix the problem at all - the blowing of the head gasket was just a symptom of the underlying design issue and the resolution was replacement of the engine (bores, pistons and rings) to eliminate the fault. However, that problem was "fully resolved" in 2008 and therefore "can't" affect 150 bhp engine built in 2010/11/12 ... or maybe it wasn't and it can - in which case ... But, a head gasket can fail on any engine at any time - and if that's the case you were just unlucky and a good quality repair could well last over 100k miles ... I think that what you (and we) need to know is exactly what the diagnosed fault is - and that may require investigation by Toyota (rather than just the dealer). Only then will you know what the correct resolution is. Mmmmm Not quite correct... The guys at DNA automobile who are both Master Toyota technicians firmly blame the EGR valve on the Pre 150 engine for its woes. The 150 engine as we know it had a modified water cooled EGR that was a big improvement on the early one. But the 150 still has had a few engines go south. Sadly it’s still a vulnerable engine but way less so. The EGR on the 4th generation was finally sorted so 4.4 owners can breath easy. This is a 2AD failure and the only remedy is a new engine.
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Post by Rambler on Apr 20, 2019 16:17:02 GMT
My penny worth ... you can't really say, as it will depend on exactly what the problem is in the first place. If this is a re-occurrence of the 'design issue' that affected production between 2006 and 2008/9 then simple replacement of the head gasket doesn't fix the problem at all - the blowing of the head gasket was just a symptom of the underlying design issue and the resolution was replacement of the engine (bores, pistons and rings) to eliminate the fault. However, that problem was "fully resolved" in 2008 and therefore "can't" affect 150 bhp engine built in 2010/11/12 ... or maybe it wasn't and it can - in which case ... But, a head gasket can fail on any engine at any time - and if that's the case you were just unlucky and a good quality repair could well last over 100k miles ... I think that what you (and we) need to know is exactly what the diagnosed fault is - and that may require investigation by Toyota (rather than just the dealer). Only then will you know what the correct resolution is. Mmmmm Not quite correct... The guys at DNA automobile who are both Master Toyota technicians firmly blame the EGR valve on the Pre 150 engine for its woes. The 150 engine as we know it had a modified water cooled EGR that was a big improvement on the early one. But the 150 still has had a few engines go south. Sadly it’s still a vulnerable engine but way less so. The EGR on the 4th generation was finally sorted so 4.4 owners can breath easy. This is a 2AD failure and the only remedy is a new engine.  So Charlie, would the new engine have the same weaknesses as my present one?
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Post by bigkev on Apr 20, 2019 16:58:56 GMT
Mmmmm Not quite correct... The guys at DNA automobile who are both Master Toyota technicians firmly blame the EGR valve on the Pre 150 engine for its woes. The 150 engine as we know it had a modified water cooled EGR that was a big improvement on the early one. But the 150 still has had a few engines go south. Sadly it’s still a vulnerable engine but way less so. The EGR on the 4th generation was finally sorted so 4.4 owners can breath easy. This is a 2AD failure and the only remedy is a new engine. So Charlie, would the new engine have the same weaknesses as my present one? No Jamie......it would be an engine with revisions that do not/ should not recur same problems.
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Post by Rambler on Apr 20, 2019 17:32:16 GMT
So Charlie, would the new engine have the same weaknesses as my present one? No Jamie......it would be an engine with revisions that do not/ should not recur same problems. Ah , ok kev.... I was going to say - a bit pointless otherwise Thank you.
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Post by bothwellbuyer on Apr 20, 2019 18:20:51 GMT
hmmmmm- maybe dropping a 3SGTE lump and conversion would be a more expensive option!! Good luck on getting a resolution.
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Post by Rambler on Apr 20, 2019 18:24:11 GMT
hmmmmm- maybe dropping a 3SGTE lump and conversion would be a more expensive option!! Good luck on getting a resolution. If that's the supra engine.... Wow 😂😂😂😂
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Post by bothwellbuyer on Apr 20, 2019 18:41:31 GMT
Not quite but nearly. Think the Supra is 3 litre? Or an American V8 lump?
The straight 6 of my green goddess wouldn't fit, but at a compression ratio of around 6:1, head gasket issues never existlol
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Post by anchorman on Apr 21, 2019 7:43:59 GMT
Bewildering. Who says the engine is shot? Put some photos on of this coolant tank Jamie.
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Post by Rambler on Apr 21, 2019 19:33:11 GMT
Bewildering. Who says the engine is shot? Put some photos on of this coolant tank Jamie. Yaaay finally figured out how to do pictures on here.... This is probably the best photo, ignore the cap as I've put a genuine Toyota one on now. Still same result. The engine cover splattering is worse , and since it went into Toyota on Tues the coolant is now halfway between full and low... and it hasn't moved I'm puzzled. Toyota technicians at Steven Eagell Toyota Colchester say it's the start of head gasket failure. The only option is.... New engine.
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