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Post by Drew on Dec 5, 2023 11:25:47 GMT
Instead of diesel the car was filled up with petrol..it coughed after driving for a a mile..1 Fuel Injector was gone..After flushing the tank and replacing the injector car still does not start..blowws out white smoke on attempts..Any suggestions? Thanks
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Post by charliefarlie on Dec 5, 2023 13:53:23 GMT
It’s usual for new members to introduce themselves before launching into a question which no one can answer given you’ve put almost nothing about the sequence of events and importantly the age and model of the vehicle… There are several versions of the diesel engine for instance.
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Post by philip42h on Dec 5, 2023 16:22:27 GMT
It’s usual for new members to introduce themselves before launching into a question which no one can answer given you’ve put almost nothing about the sequence of events and importantly the age and model of the vehicle… There are several versions of the diesel engine for instance. The OP states that it is a 2011 D-CAT in the subject line Charlie ... That's no excuse for not filling in a profile though ... Either way it sounds pretty bad ... please let us know which injector was replaced - the D-CAT has five!
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Post by Me Andrew on Dec 7, 2023 11:55:18 GMT
Hi sorry guys I am new here..did post an additional reply to this a day ago but has not appeared here,,so here I go again.. Basically filled up the car with petrol instead of diesel..car drove for about a mile and half...coughed..juddered..small cloud of black smoke came from exhaust ..and died Took it to a local Toyota garage(with unprofessional staff)..charged me £700 for emptying the tank and replace fuel filter...but the car did not start so they came out with All 4 Injectors have gone..£1800 cost but No Guarantee that this is the only problem..Considering that they had charged me £125 for a Diagnosis...this was not acceptable..so towed the car (after a lot of trouble from the dealers) to an Injector specialist who identified 1 injector blown..replaced it but it still did not start! Waiting for further investigation....any ideas? suggestions..possibilities?
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Post by philip42h on Dec 7, 2023 12:15:40 GMT
Possibilities: white smoke is probably either: - water vapour - which might be indicative of a blown cylinder head gasket - or
- unburnt diesel - which might be indicative of a fifth injector, EGR, DPNR type issue
or it could be just because the car won't start! Hopefully a mechanic will be able to tell which it is ...
Suggestion: register as a site member and fill in your profile - that way you can be the same person each time you post and we will know who you are ...
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Post by davrav on Dec 7, 2023 12:48:30 GMT
I did similar several years ago though not a full tank. Drove for about six or seven miles before the stuttering started and I realised what I had done. Called an emergency tank emptying service and chap duly arrived, pumped out the mixed fuel via the pump, emptied the filter and then flushed the system. Added a few litres of diesel and a fuel treatment [Can't remember what it was]. He said the only damage likely would be to the high pressure fuelpump due to the lack of lubrication from the petrol. I was his eighth call that day. RAV now approaching 150K miles. Was the system flushed out properly or did they simply empty the tank by means other than through the pump?
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Post by Me Drew on Dec 7, 2023 14:43:58 GMT
I did similar several years ago though not a full tank. Drove for about six or seven miles before the stuttering started and I realised what I had done. Called an emergency tank emptying service and chap duly arrived, pumped out the mixed fuel via the pump, emptied the filter and then flushed the system. Added a few litres of diesel and a fuel treatment [Can't remember what it was]. He said the only damage likely would be to the high pressure fuelpump due to the lack of lubrication from the petrol. I was his eighth call that day. RAV now approaching 150K miles. Was the system flushed out properly or did they simply empty the tank by means other than through the pump? Thank you..Pumps seem to be ok..dont know if the Tank was emptied/flushed properly..though Toyot Dealers say they took the Fuel Tank off the car..emptied it and refitted it..I do not trust them @ They also gave be bullshit that the mechanic was emptying the tank bit by bit everyday as the tank was full!!!
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Post by charliefarlie on Dec 7, 2023 15:13:37 GMT
Running with petrol in the diesel robs the fuel pump and other parts of lubrication as it’s the diesel ( heavy oil ) that give the lubricatoon. Sometimes you get away with it sometimes not . I’ve only once heard of petrol buggering injectors and it was a complex diagnosis because from memory the only guaranteed fix was all four injectors . Tricky because replacing one at a time is labour expensive due to the bleeding process snd replacing all might mean your doing ones that were ok .
Perhaps a diesel specialist who can test the injectors would be better than a dealer who would more likely do them all . It’s a horrible situation and your certainly not the first. I see you’ve tried an “ injector “ specialist does that mean a diesel specialist? I think there might be a difference. A dedicated diesel specialist would understand the complex pumps the injectors and every other component in the diesel system .
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Post by Me Drew on Dec 8, 2023 10:26:39 GMT
Running with petrol in the diesel robs the fuel pump and other parts of lubrication as it’s the diesel ( heavy oil ) that give the lubricatoon. Sometimes you get away with it sometimes not . I’ve only once heard of petrol buggering injectors and it was a complex diagnosis because from memory the only guaranteed fix was all four injectors . Tricky because replacing one at a time is labour expensive due to the bleeding process snd replacing all might mean your doing ones that were ok . Perhaps a diesel specialist who can test the injectors would be better than a dealer who would more likely do them all . It’s a horrible situation and your certainly not the first. I see you’ve tried an “ injector “ specialist does that mean a diesel specialist? I think there might be a difference. A dedicated diesel specialist would understand the complex pumps the injectors and every other component in the diesel system . Thank you charlie..Yes he is a diesel specialist...today he again checked all 4 injectors and they are all fine (including 1 new one)..Someone here said there are 5 injectors on this model...but Toyota saiid only 4! Now the fault lies elsewhere ..I am getting it checked.
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Post by charliefarlie on Dec 8, 2023 11:18:06 GMT
Running with petrol in the diesel robs the fuel pump and other parts of lubrication as it’s the diesel ( heavy oil ) that give the lubricatoon. Sometimes you get away with it sometimes not . I’ve only once heard of petrol buggering injectors and it was a complex diagnosis because from memory the only guaranteed fix was all four injectors . Tricky because replacing one at a time is labour expensive due to the bleeding process snd replacing all might mean your doing ones that were ok . Perhaps a diesel specialist who can test the injectors would be better than a dealer who would more likely do them all . It’s a horrible situation and your certainly not the first. I see you’ve tried an “ injector “ specialist does that mean a diesel specialist? I think there might be a difference. A dedicated diesel specialist would understand the complex pumps the injectors and every other component in the diesel system . Thank you charlie..Yes he is a diesel specialist...today he again checked all 4 injectors and they are all fine (including 1 new one)..Someone here said there are 5 injectors on this model...but Toyota saiid only 4! Now the fault lies elsewhere ..I am getting it checked. Dcat has a 5th injector primarily for regeneration purposes. I’ve had and still own a D catted car and they have the 5th injector as do all others. Your Toyota dealer should know this if they don’t you need to go elsewhere. It’s a somewhat complicated system but it works. It’s hard to imagine the problem is not related to the miss fuelling of your car. Reading through your posts you say Toyota charged you £700 to drain your tank and fit a new fuel filter which is an absurd amount of money given they didn’t even get the car running. I miss fuelled my old T180 ( Dcat) but realised what I had done so we dragged it to my mates garage where it took about 45 minutes to drain the tank and change the filter bleeding everything out as we went. The tank has its inlet on the nearside rear so we took off the hose then undid the tank straps and out it came. 45 minutes tops. Have a look at this thread. forum.rav4driversclub.com/thread/1740/white-smoke-when-warm?page=2
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Post by Drew on Dec 18, 2023 10:33:05 GMT
My friends.. Charlie and others who have been very helpful.. Further devolopement... As you all know Hills of Woodford Toyota diagnised Wrong Fuel in my Rav 4 and charged me some £700 to empty the tank, change the fuel filter and put £30 worth of Diesel. The car did not start...then they wanted £1800 more to replace 4 Fuel Injectors without any assurance that it will fix the problem. So I collected the car back..changed 1 faulty injector.. the car did not start but threw white smoke.. Upon investigating further and collecting the evidence..I have found out (from the receipt and confirmation of Nozzle 1 and the diesel price on that day) that CORRECT fuele i.e. Diesel was put in!! Dont know what action I should take..Motot Ombudsman or county court? Thank you all again Drew
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Post by davrav on Dec 18, 2023 11:08:40 GMT
Bit confused. Did you actually put in wrong fuel and tell the dealer such or did they tell you that the car had been misfuelled?
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Post by charliefarlie on Dec 18, 2023 17:13:09 GMT
My friends.. Charlie and others who have been very helpful.. Further devolopement... As you all know Hills of Woodford Toyota diagnised Wrong Fuel in my Rav 4 and charged me some £700 to empty the tank, change the fuel filter and put £30 worth of Diesel. The car did not start...then they wanted £1800 more to replace 4 Fuel Injectors without any assurance that it will fix the problem. So I collected the car back..changed 1 faulty injector.. the car did not start but threw white smoke.. Upon investigating further and collecting the evidence..I have found out (from the receipt and confirmation of Nozzle 1 and the diesel price on that day) that CORRECT fuele i.e. Diesel was put in!! Dont know what action I should take..Motot Ombudsman or county court? Thank you all Drew. Firstly does the car now run ok ? If so at what cost and who exactly are you planning on suing ? The easiest route to litigation is small claims court . There is a maximum of £5000 that you can claim but unlike county court you don’t need expensive layers litigants are encountered to sort things between them and there is a District Judge to decide the final outcome if you can’t reach a satisfactory outcome between you and whoever your suing. If you presented your car to the Toyota dealer and informed them you’d put the wrong fuel in your going to struggle. While they are obliged to investigate they act on what you told them. No technician is going to drain the tank unless informed of miss fueling. First thing they do is hook up to diagnostics……. I can’t see any tech just assuming your breakdown was due to miss fueling . your car was running fine then stopped within a short distance after filling the tank. Did you have a receipt to prove you did in fact put diesel in ? First thing to suspect if you did put diesel in is contaminated fuel most likely water in it. But the onus is on you to prove that and as the fuel is long gone your going to struggle. If by some stroke of luck someone else filling on the same day had similar problems after filling at the same pump you would have a significantly better chance. I do feel though you’d have some comeback on Toyota for taking so much money without actually fixing the car. The third party diesel specialist would be extremely hard to pursue.
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Post by Drew on Dec 19, 2023 14:56:07 GMT
Thank you Charlie.. Spoke to Toyota who are trying to pass the blame on me now that I SAID it was misfuled i! I NEVER did...because I did NOT know...Had I known that it was misfueled I would never take it to Toyota..I rather pay £110 to AA who would do it. Also asked Toyota to show me their phone records as they claim to record all calls. Yes I have proof from the petrol station that I put DIESEL and not Petrol..showing the Pump Number, Nozzle Number and the price of Diesel@1.56 per litre. Checked the prices of other fuel stations on that day and they match with Diesel price and not petrol. Toyota also claimed that theryn emptied the tank, refitted a new Fuel filter and put some diesel...the car did not start so they asked me another sum of £1800 to change the injectors..but without any assurance that it would fix the problem. So took it to a injector specialist who found 1 injector faulty and replaced it. The car still did not start..white smoke came out form exhaust which has now turned it to black smoke. I feel Toyota outwrightly cheated me...by giving wrong diagnosis, charging me £700 and returning the car in terrible state(they had charged me £125 just for the diagnosis) Now they are saying they dont even have the records as I collected the car back from them. A manger called Luke was trying to be helpful and suggested if I take car back to them they will try to check it again in the new year. I am left with real sour taste in my mouth that such a reputable big garage would come down to this level. Someone who just looked at it and says most likely it is DPF some sort of fuel filtering system (not the ususal fuel filter I guess) which is about £4000 to replace. The car is worth around £3k! What an experience. Thank you all again.
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Post by charliefarlie on Dec 19, 2023 16:55:17 GMT
Thank you Charlie.. Spoke to Toyota who are trying to pass the blame on me now that I SAID it was misfuled i! I NEVER did...because I did NOT know...Had I known that it was misfueled I would never take it to Toyota..I rather pay £110 to AA who would do it. Also asked Toyota to show me their phone records as they claim to record all calls. Yes I have proof from the petrol station that I put DIESEL and not Petrol..showing the Pump Number, Nozzle Number and the price of Diesel@1.56 per litre. Checked the prices of other fuel stations on that day and they match with Diesel price and not petrol. Toyota also claimed that theryn emptied the tank, refitted a new Fuel filter and put some diesel...the car did not start so they asked me another sum of £1800 to change the injectors..but without any assurance that it would fix the problem. So took it to a injector specialist who found 1 injector faulty and replaced it. The car still did not start..white smoke came out form exhaust which has now turned it to black smoke. I feel Toyota outwrightly cheated me...by giving wrong diagnosis, charging me £700 and returning the car in terrible state(they had charged me £125 just for the diagnosis) Now they are saying they dont even have the records as I collected the car back from them. A manger called Luke was trying to be helpful and suggested if I take car back to them they will try to check it again in the new year. I am left with real sour taste in my mouth that such a reputable big garage would come down to this level. Someone who just looked at it and says most likely it is DPF some sort of fuel filtering system (not the ususal fuel filter I guess) which is about £4000 to replace. The car is worth around £3k! What an experience. Thank you all again. Please dont take this the wrong way we are on your side but if i had a car break down and was taken to a garage any garage {Im assuming you were recovered ? { I would expect investigations not for the tank to be drained. I mean why would they unless its a company policy to drain the tank of every vehicle that has suffered a breakdown..... Are you sure you didn't indicate miss fueling ? Whatever unfortunately the onus is on you to prove otherwise. Now you may have stated you'd broken down within a few miles of filling the tank and they simply assumed you'd miss fueled but proving that is a very tough one indeed. You really do have to have something of substance to win a case in any court should that be the route you go down.. Taking all that money and leaving you with an nonoperative car is not right. Read the link I posted for you above. It should explain what your car has which is not the usual DPF most cars have. If you cant work it out ask and we will try to help.
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