|
|
Post by Paulus17 on Feb 13, 2023 9:47:05 GMT
Our daughter that had the Rav4 Hybrid traded that in last November and got a Yaris Cross Hybrid Premiere edition, lovely looking car with all the bells and whistles etc and again she loves it and it is nice.
However she is having the same brake issues as she had with the Rav where by it feels like it isn't braking, it seems to slide along when she does brake, she is getting a grinding feel through the brake pedal, and she also said that when she goes to pull off some times there is a delay in acceleration when she does which again can be dangerous.
Anyhoo we took it back down to Listers Toyota in Stratford on Avon last Friday where she got it from, they had it all day only to say they can't find any issues with it even when on the test drive it seemed ok. But because our daughter wasn't keen on driving it now it was left there as they said the top techs from Toyota would have to come down and have a look at it in case there are any major issues with it, apparently they have more info and more technical equipment to do tests etc, and in which case they had to report it to them and her car would have to stay with them until they were satisfied it was safe.
All this has now put our daughter off Toyotas it seems and wants rid of the Cross so we will have to see what the top tech experts come back with!!!
|
|
|
|
Post by philip42h on Feb 13, 2023 9:58:46 GMT
Two different cars with the same issue? The 'thing' in common here might be the daughter ... ?
Hybrids have a certain amount of regenerative braking. So, driven reasonably gently, the mechanical brakes may not get that much use and as a result there can be a build-up of grit and rust on the brake discs which, in turn, causes a bit of a 'grinding' sound / feeling until it is cleared away again. I find it most noticeable immediately after I have pressure washed the car.
The simple solution is to use the brakes a little more firmly to clean the crud off again ... Maybe?
|
|
|
|
Post by firemac on Feb 13, 2023 11:08:31 GMT
Two different cars with the same issue? The 'thing' in common here might be the daughter ... ? Hybrids have a certain amount of regenerative braking. So, driven reasonably gently, the mechanical brakes may not get that much use and as a result there can be a build-up of grit and rust on the brake discs which, in turn, causes a bit of a 'grinding' sound / feeling until it is cleared away again. I find it most noticeable immediately after I have pressure washed the car. The simple solution is to use the brakes a little more firmly to clean the crud off again ... Maybe? Philip makes a valid point. Grinding brakes are very common especially after the car has been washed and left standing for a few hours or overnight. Our cars tend to sit in the driveway for days at a time so the brakes always grind when they’re first used thereafter. Re the take-off hesitancy, it would probably help if you or one of the techies sat with her while she drives the car to see if the problem occurs. That might give an indication of what the issue is. 👍 |
|
|
|
Post by philip42h on Feb 13, 2023 11:21:35 GMT
On take-off hesitancy ... does she use automatic brake hold?
If she does, she will be required to press the accelerator to get going again and there will be a very minor 'hesitation' while the brake hold is released.
If she does not enable automatic brake hold, the car will 'go' (creep forward) the instant that she releases the brake pedal. Personally, I much prefer this mode of operation.
Again, as Jim says, having someone sit with her to observe the way she drives might be helpful.
|
|
|
|
Post by Paulus17 on Feb 13, 2023 12:12:37 GMT
Thanks both for your replies :TU:
So what she is experiencing you would say is normal for a Hybrid car?
I will say that the car is used every day all day but with short 10-20 minute trips and with HS2 in full swing round here there are lots of traffic delays which she gets caught up in.
She did go out with a tech bloke on a test drive but was only for about ten minutes which is all they could allow as they were busy and the car did seem ok she said.
She was given a normal Yaris Design Hybrid model 2022 plate until hers is sorted and so far she is saying that the brakes feel good and do feel different, better than the ones on her Yaris cross and there is no delay/lag in pulling off.
Not sure what auto brake mode is Philip, all i know is the car has been left how the sales woman told her to keep it in and as far as i know she's left it that way.
|
|
|
|
Post by Paulus17 on Feb 17, 2023 10:42:05 GMT
Just an update on this issue.
Toyota have now had our daughters car for a week and they couldn't find anything wrong with it on the puters and i think it was going to be handed back to her yesterday, but the service manager who has been dealing with it decided to take it on a longer road test of about seventeen miles and all the things our daughter described happened to him while he was driving it and says it is dangerous to drive.
He has now now sent another report and dashcam footage to Toyota HQ explaining his findings so looks like it will be some time before she gets it back, if she wants it back!!!
|
|
|
|
Post by unclebob on Feb 17, 2023 11:21:16 GMT
That’s good news that the service manage experienced the fault ….now to see what Toyota do about it 🤔
|
|
|
|
Post by Paulus17 on Feb 21, 2023 9:36:15 GMT
That’s good news that the service manage experienced the fault ….now to see what Toyota do about it 🤔 Still no news from Toyota Bob and she has started looking at other makes/models so it's looking grim for her Toyota future :yes: |
|
|
|
Post by unclebob on Feb 21, 2023 12:23:02 GMT
That’s good news that the service manage experienced the fault ….now to see what Toyota do about it 🤔 Still no news from Toyota Bob and she has started looking at other makes/models so it's looking grim for her Toyota future  Well steer her towards something Japanese at least ….maybe Honda 👍🏻 |
|
|
|
Post by Paulus17 on Feb 21, 2023 20:10:26 GMT
Still no news from Toyota Bob and she has started looking at other makes/models so it's looking grim for her Toyota future Well steer her towards something Japanese at least ….maybe Honda 👍🏻 Aye Bob i think i will stay out of her decision this time around as i did talk her into Toyotas with the Rav which she did have similar issues with but we will see what insurances Toyota come back with first and see if it makes her feel any better about driving the Cross?? |
|
|
|
Post by Paulus17 on Feb 22, 2023 12:11:17 GMT
Daughter got a call saying her Yaris Cross is ready to be picked up later today.
Seems they were told by Toyota HQ to change the ABS pump which they have done and taken it on two more test drives using the same seventeen mile route as before and all seems ok now, they say, but the car has only just done over 8k miles so will the ABS need changing again in a few thousand miles time, will it be safe to drive still which is her main concern??
|
|
|
|
Post by firemac on Feb 22, 2023 12:31:52 GMT
Daughter got a call saying her Yaris Cross is ready to be picked up later today. Seems they were told by Toyota HQ to change the ABS pump which they have done and taken it on two more test drives using the same seventeen mile route as before and all seems ok now, they say, but the car has only just done over 8k miles so will the ABS need changing again in a few thousand miles time, will it be safe to drive still which is her main concern?? Why would it need changing again in a few thousand miles, Paul? The ABS pump is not a service item and in this case it apparently had a fault which Toyota has dealt with by replacing it. Anything mechanical can fail for a myriad of reasons, the important thing is how the company responds. I’m not aware that Toyota has ever had any issues with ABS; certainly on our dozen or so Toyotas, I’ve never had a problem . On the other hand if you look at VAG, their cars have been plagued with ABS problems for years now and with their 3-year warranty many owners have been left funding expensive repairs when the ABS pumps have failed outside the warranty. At least with Toyota’s 5 and now 10 year warranties you’re unlikely to have that issue. 👍 |
|
|
|
Post by jasehutch on Feb 22, 2023 13:18:47 GMT
Like Jim says..
I've had no issues whatsoever on the Yaris with the braking system and the power delivery on take off especially is really quite impressive , especially if you floor the throttle.
|
|
|
|
Post by philip42h on Feb 22, 2023 13:30:43 GMT
Daughter got a call saying her Yaris Cross is ready to be picked up later today. Seems they were told by Toyota HQ to change the ABS pump which they have done and taken it on two more test drives using the same seventeen mile route as before and all seems ok now, they say, but the car has only just done over 8k miles so will the ABS need changing again in a few thousand miles time, will it be safe to drive still which is her main concern?? That rings a bell ... it does sound a bit like this recall for the brake assist system. It could be another instance of this issue. Equally, it could be a 'one off' faulty part - stuff like that does happen. Either way, it shouldn't happen again - and if it did, the failing part would be covered by Toyota Relax warranty. But it is really weird / unfortunate that your daughter seems to have encountered this same issue twice ...  |
|
|
|
Post by firemac on Feb 22, 2023 18:32:25 GMT
Daughter got a call saying her Yaris Cross is ready to be picked up later today. Seems they were told by Toyota HQ to change the ABS pump which they have done and taken it on two more test drives using the same seventeen mile route as before and all seems ok now, they say, but the car has only just done over 8k miles so will the ABS need changing again in a few thousand miles time, will it be safe to drive still which is her main concern?? That rings a bell ... it does sound a bit like this recall for the brake assist system. It could be another instance of this issue. Equally, it could be a 'one off' faulty part - stuff like that does happen. Either way, it shouldn't happen again - and if it did, the failing part would be covered by Toyota Relax warranty. But it is really weird / unfortunate that your daughter seems to have encountered this same issue twice ... Those are US recalls for the Prius, RAV4 and several others Philip, but not the Yaris or Yaris X. There’s no indication that the same kit is used on the Yaris. If you check DVLA there’s no recalls registered for the RAV, for example so it could be that US specs are subtly different. Also Paul doesn’t mention any warning lights coming up on the dashboard which seems to indicate an occurrence of the fault on the US vehicles.. |
|
