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Post by davrav on Dec 22, 2022 21:27:19 GMT
I wouldn't blame ECU testing they are at the mercy of DHL or whatever carrier they happen to use.
I had been waiting nearly three weeksfor two packages to be delivered by Royal Fail on a 48hr signed for service. Contacted vendors of each item and both agreed to resend. The duplicate packages both arrived a day before the original mailings.
I would, however, request a refund of what you paid for return postage of the ECU and let ECU testing fight it out with DHL - once you finally have the thing in your paw.
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Post by unclebob on Dec 23, 2022 1:55:30 GMT
Out of the two companies..I would say DHL .."is the weakest link" !!
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Post by bothwellbuyer on Dec 23, 2022 9:34:11 GMT
haha. Both however are poor.
A quoted 2-3 day turnaround for the ecu repair (as per their website) was actually 5 days discounting the weekend.
DHL have decided that the item, although the delivery option was "back garden bench under roof cover", it was for a company likely to be closed on Friday (today as Scotland closes for the month...so it moved from being delivered "by 6pm" to being "on hold" for delivery 28th december.
You couldn't make this rubbish up!!
Royal Mail - mostly awful. Last Christmas, I posted a photograph of my late brother to his wife in Paris - an old photie of him at school decades previously, that I'd found. The envelope got returned to me 5 months later undelivered as the French Post Office is even worse.
From my time in Royal Mail in charge of Customer Service, use only Special Delivery for anything important in the UK..it goes a secure route and is closely tracked. So much so that jewellers use the service to post diamonds back to themselves overnight as its cheaper than insuring them for theft at their premises !!
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Post by firemac on Dec 23, 2022 12:09:10 GMT
haha. Both however are poor. A quoted 2-3 day turnaround for the ecu repair (as per their website) was actually 5 days discounting the weekend. DHL have decided that the item, although the delivery option was "back garden bench under roof cover", it was for a company likely to be closed on Friday (today as Scotland closes for the month...so it moved from being delivered "by 6pm" to being "on hold" for delivery 28th december. You couldn't make this rubbish up!! Royal Mail - mostly awful. Last Christmas, I posted a photograph of my late brother to his wife in Paris - an old photie of him at school decades previously, that I'd found. The envelope got returned to me 5 months later undelivered as the French Post Office is even worse. From my time in Royal Mail in charge of Customer Service, use only Special Delivery for anything important in the UK..it goes a secure route and is closely tracked. So much so that jewellers use the service to post diamonds back to themselves overnight as its cheaper than insuring them for theft at their premises !! I understand your frustration, Ian, but the difference between "2 - 3 day turnaround" and 5 days could be down to the courier or the mail. If a depot is hit by a bout of Covid it can screw up schedules for days. Also, this virtue-signalling nonsense of using electric vans is apparently playing havoc with delivery schedules: due to the piss-poor range of these dodgems, they often run out of juice and have to return to the depot to re-charge, sometimes for 2 hours or more. At the moment, the only deliveries we find are still reliable are Amazon and, strangely enough, EVRI (was Hermes) who lots of people slag off but who we've never had a problem with. |
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Post by davrav on Dec 23, 2022 13:21:33 GMT
I also have to shout out for EVRI/Hermes.
Dropped off a large package at our local collection point [Coop] to go to West London at 2.24pm on Monday this week. Fully tracked, arrived and signed for at destination 12.10pm on Wednesday.
I know that many have had problems with EVRI/Hermes in the past but our local delivery agent is superb.
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Post by Paulus17 on Dec 23, 2022 16:52:00 GMT
Is this the ECU testing place in Derby or somewhere else?
Yes another shout out here for Hermes/Evri who in the few years i've been using them i have only had one parcel delayed.
I've used them over the last few weeks and even today all my parcels have been delivered on time :TU:
Yet my mate has had nothing but trouble with them with many of his parcels been lost :yes:
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Post by philip42h on Dec 23, 2022 17:23:38 GMT
Yes another shout out here for Hermes/Evri who in the few years i've been using them i have only had one parcel delayed. I've used them over the last few weeks and even today all my parcels have been delivered on time  Yet my mate has had nothing but trouble with them with many of his parcels been lost  Well it's generally a thumbs down for Hermes from me and changing the name to Evri has only made things worse. Their warehousing, sorting and dispatch is at best poor. The delivery service that we receive is entirely dependent on the local franchisee - we had one (or more) that was rubbish, then we had a girl who was brilliant, but I guess she has moved one 'cos they are back to rubbish again. We've had countless deliveries disappear into the void ... |
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Post by bothwellbuyer on Dec 23, 2022 20:57:30 GMT
Well, I got the ecu parcel. Several phone calls led nwwhere then off to the DHL depot for 2 hours. Almost 1 hr waiting to be seen, then over an hour while the nice chap went looking....and he found it !! Ecutesting blame DHL, but never answered my point that they took 5 days to fix it. )its the guys in Derby) They reported on my account Wednesday mornin g that it was faulty. I opened the box when I got home tonight and the seals on the ecu were intact, so I can only guess that they did something to the software. I'm confused as I thought these things were prone to dry joints. I've emailed them to ask- 1. for details of what the fault was 2. for reimbursement for the shipping cost and for the hassle caused by the delay. I will upload the instructions to run the ecu in... 1. Start the engine and warm it up to normal working temperature before test-driving 2. P:erform a thorough test-drive (15 minutes minimum) with several accelerations from a stop, with 'light throttle' application until proper transmission shifting is verified. End of. So will the ecu speak to me to say "I'm verified"  |
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Post by firemac on Dec 23, 2022 23:57:52 GMT
Well, I got the ecu parcel. Several phone calls led nwwhere then off to the DHL depot for 2 hours. Almost 1 hr waiting to be seen, then over an hour while the nice chap went looking....and he found it !! Ecutesting blame DHL, but never answered my point that they took 5 days to fix it. )its the guys in Derby) They reported on my account Wednesday mornin g that it was faulty. I opened the box when I got home tonight and the seals on the ecu were intact, so I can only guess that they did something to the software. I'm confused as I thought these things were prone to dry joints. I've emailed them to ask- 1. for details of what the fault was 2. for reimbursement for the shipping cost and for the hassle caused by the delay. I will upload the instructions to run the ecu in... 1. Start the engine and warm it up to normal working temperature before test-driving 2. P:erform a thorough test-drive (15 minutes minimum) with several accelerations from a stop, with 'light throttle' application until proper transmission shifting is verified. End of. So will the ecu speak to me to say "I'm verified" AFAIK, Ian, they reflash the software. There isn’t an issue with the hardware. Those instructions might seem pretty simplistic but follow them. The longer the initial test drive, the better. If you had experienced the generic fault (as I did and it is genuinely scary) then clean, smooth acceleration runs will demonstrate that the fault has been cured. 👍👍😊 |
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Post by bothwellbuyer on Dec 24, 2022 11:22:51 GMT
Well, I got the ecu parcel. Several phone calls led nwwhere then off to the DHL depot for 2 hours. Almost 1 hr waiting to be seen, then over an hour while the nice chap went looking....and he found it !! Ecutesting blame DHL, but never answered my point that they took 5 days to fix it. )its the guys in Derby) They reported on my account Wednesday mornin g that it was faulty. I opened the box when I got home tonight and the seals on the ecu were intact, so I can only guess that they did something to the software. I'm confused as I thought these things were prone to dry joints. I've emailed them to ask- 1. for details of what the fault was 2. for reimbursement for the shipping cost and for the hassle caused by the delay. I will upload the instructions to run the ecu in... 1. Start the engine and warm it up to normal working temperature before test-driving 2. P:erform a thorough test-drive (15 minutes minimum) with several accelerations from a stop, with 'light throttle' application until proper transmission shifting is verified. End of. So will the ecu speak to me to say "I'm verified"  AFAIK, Ian, they reflash the software. There isn’t an issue with the hardware. Those instructions might seem pretty simplistic but follow them. The longer the initial test drive, the better. If you had experienced the generic fault (as I did and it is genuinely scary) then clean, smooth acceleration runs will demonstrate that the fault has been cured. 👍👍😊 Thanks....yes, I'll follow the guideline..once I get the ecu back in. A fiddly job, altho not intellectually challenging haha. More bending about to reach in the footwell....loads of diazepam at the ready to cope with the leg spasm that will happen. I was lucky in that I only found it a bit quick off the mark/joltforward, and taking its time to change gears when accelerating.
I'd read on other forums and youtube that dry joints had been a problem too...but I remember being told here that the ecu required to be flashed. I've become paranoid as the 2006 car seems to be quick off the mark....perhaps its my heavy right foot haha.
On the logistics - I've been doing some truck driving recently, and learnt from the agency I use that there are a lot of drivers off sick with the 'bad flu' thats going around just now. I wonder if its another version of covid.
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Post by philip42h on Dec 24, 2022 12:07:46 GMT
... On the logistics - I've been doing some truck driving recently, and learnt from the agency I use that there are a lot of drivers off sick with the 'bad flu' thats going around just now. I wonder if its another version of covid.
There's quite a lot of Covid about as I understand - though in most cases it is so mild as to be no worse than a 'bad' cold. And there's even more real 'flu about (as opposed to simple 'man flu') that leaves folk bed-ridden with a fever and the shakes! Our daughter's family has been 'struck down' and she's not one to complain unnecessarily. It seems are going out and about again (me included) and next to no one is taking precautions any more ... |
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Post by firemac on Dec 24, 2022 13:46:02 GMT
... On the logistics - I've been doing some truck driving recently, and learnt from the agency I use that there are a lot of drivers off sick with the 'bad flu' thats going around just now. I wonder if its another version of covid.
There's quite a lot of Covid about as I understand - though in most cases it is so mild as to be no worse than a 'bad' cold. And there's even more real 'flu about (as opposed to simple 'man flu') that leaves folk bed-ridden with a fever and the shakes! Our daughter's family has been 'struck down' and she's not one to complain unnecessarily. It seems are going out and about again (me included) and next to no one is taking precautions any more ... Our current bout of COVID has been mild. Even our one year old granddaughter only had one bad night and then was just snottery but in good form. The rest of us have got by with Day and Night Nurse. Only (m)BH took to her bed for two days. Like you say, Philip, more mild flu than anything. Still a bloody nuisance though. 😕 |
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